All help topics
Workspaces & credits
Teams, what a workspace shares, and how credits and billing work.
8 articlesCancel your Eddie planSubscribe and unsubscribe whenever you like, right from the app. Here is where the button is, what happens to your credits, and our no-refunds policy.Create a workspaceA shared space for a team: every member sees the same projects and draws on the same pool of credits.Get Eddie notifications in Slack or Microsoft TeamsPost project updates — ready, exports, comments, failures — to a Slack or Teams channel your team already watches.How credits and billing workCredits pay for imports, prompts and generation — from your personal balance or the workspace's shared pool.Invite and manage teammatesInvite teammates to a workspace by email — they get full access to its projects; owners add and remove, everyone sees the roster.Share a project: roles, credits and invitesInvite people to one project as a Commenter or Editor, control whether they can spend its credits, and share a view-only link.Upgrade your plan or top up creditsIf your workspace runs low or goes negative on credits, you can top up or upgrade your plan to keep editing.What everyone in a workspace can see (and spend)Inside a workspace everyone sees every project and spends the shared credits — plan your spaces accordingly.
Can’t find it?Email hey@heyeddie.ai. A human reads every message. Teams and studios: talk to sales about seats and volume.