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Features
- Rough cuts
- Multicam
- A-roll logging
- B-roll logging
- Speaker identification
- Scripted edits
- Social clips
- Exports to your editor
- Styles and color
- Motion graphics
- Captions & titles
- Stock B-roll
- Generate video
- Generated music
- Voiceover
- Dubbing
- Transcription in 97 languages
- Web app
- Mac and Windows
- Claude & ChatGPT
- Recipes
- Agents
- API + MCP
Solutions
Workspaces & credits
Teams, what a workspace shares, and how credits and billing work.
24 articlesCancel your Eddie planCancel Eddie Plus, Eddie Max or a desktop plan at app.heyeddie.ai/subscribe. Your plan runs to the end of the period you paid for. Here is what happens to your credits, and our no-refunds policy.Comment emails and comment linksEddie emails you about new comments and replies, with a still of the frame. A comment link opens the comment on its timeline pin.Create a workspaceA shared space for a team: every member sees the same projects and draws on the same pool of credits.Does Eddie have an affiliate or referral program?Eddie's referral program lets you earn credits by inviting people, and those referral credits stay on your account even if you cancel your plan.Does Eddie offer discount codes or coupons?There's no self-serve coupon or promo code field in Eddie today, so check with support or sales if you're looking for a discount.Eddie Plus and Eddie Max yearly plansEddie Plus ($239 a year, 3,000 credits a month) and Eddie Max ($1,999 a year, 30,000 credits a month): how to subscribe, how credits arrive, renewal, cancelling and refunds.Enterprise SSO: Okta, SAML 2.0, OIDC and JIT provisioningEddie supports Okta, SAML 2.0 and OIDC SSO through WorkOS, with JIT team membership, SCIM 2.0 directory sync and directory group-to-role mapping.Estimating cost for a large or long-form projectReal numbers for budgeting a project with a lot of footage — what import actually costs, eleven specific paid actions with real rates, and a worked example table.Get Eddie notifications in Slack or Microsoft TeamsPost project updates — ready, exports, comments, failures — to a Slack or Teams channel your team already watches.Get an invoice or receipt for your purchaseEvery purchase emails you a receipt. To get an invoice with your company name, address and tax ID, add them when you pay. Here is how.How credits and billing workCredits pay for imports, prompts and generation — from your personal balance or the workspace's shared pool.I purchased credits — now what?Here's where a credit purchase lands, how to find your receipt, and what to do if credits don't show up after paying.Invite and manage teammatesInvite teammates to a workspace by email — they get full access to its projects; owners add and remove, everyone sees the roster.Invite your team to a workspaceThe step-by-step: create a team workspace, add credits to its shared pool, and invite teammates by email. Any member can top up credits; only the owner can invite or remove people.Legal, security and complianceEddie's Terms, Privacy Policy and DPA, the Trust Center, SOC 2 Type I and II, GDPR and HIPAA — and the commitment that your content is never used to train AI models.Manage your subscription, billing and emailsWhere to see or cancel a subscription, change your card, find receipts, get a discount, stop emails, and reach a person.Price list: what each thing in Eddie costs in creditsEvery fixed price in one table: imports, transcription, searches of your footage, b-roll, beats, audio description and each kind of export, plus what is free.Pro credits, Regular credits and which AI model runs your editWhat Pro and Regular credits are, which one a run spends first, and how Eddie chooses the AI model for a run.Refer a friend and earn creditsShare your referral link. When a friend signs up with it and finishes their first import, you get 250 credits and they get 250 extra credits. You can earn for up to 10 friends.Share a project: roles, credits and invitesInvite people to one project as a Commenter or Editor, control whether they can spend its credits, and share a view-only link.Upgrade your plan or top up creditsIf your workspace runs low or goes negative on credits, you can top up or upgrade your plan to keep editing.What costs credits, and what is freeA short list of the common actions and their credit cost, and what is free, so you can check before you start.What everyone in a workspace can see (and spend)Inside a workspace everyone sees every project and spends the shared credits — plan your spaces accordingly.Why a run cost more than expected: clip review and creditsEddie reviewing your footage frame-by-frame before cutting is often the biggest cost in a run, and you can control or skip it.
Can’t find it?
For a product issue, or for billing and your account, see Contact support. Teams and studios: talk to sales about seats and volume.