Delete your Eddie account and data

Delete your Eddie account and data

Cancel any plan first, then email us from your account address. We delete your account and its data and confirm by email within 30 days.

Cancel your plan first at app.heyeddie.ai/subscribe. Deleting an account does not cancel a subscription. See Cancel your Eddie plan.
Email hey@heyeddie.ai from the address you sign in with, asking us to delete your account.
We delete your account and its data and confirm by email within 30 days.

To remove one project instead of everything, see Delete a project.

Was this helpful?Two seconds, and it tells us what to rewrite.

Related articles

Cancel your Eddie planCancel Eddie Plus, Eddie Max or a desktop plan at app.heyeddie.ai/subscribe. Your plan runs to the end of the period you paid for. Here is what happens to your credits, and our no-refunds policy.Delete a projectHow to delete a whole project permanently, who can do it, and what stops working when you do. Deleting a project cannot be undone.Legal, security and complianceEddie's Terms, Privacy Policy and DPA, the Trust Center, SOC 2 Type I and II, GDPR and HIPAA — and the commitment that your content is never used to train AI models.

Still stuck?

For a product issue, or for billing and your account, see Contact support. Cutting with a team or at studio volume? Talk to sales.