How credits and billing work

Credits are how you pay for the work Eddie does on your footage.

What spends credits

• Imports — transcription and analysis of your footage.
• Prompts — the editing work Eddie does when you direct it.
• Generation — AI music, voice-over and dubbing.
• Analysis — extra passes like having Eddie watch a render and give feedback.

Costs are shown as they're incurred, and your balance is always visible in the sidebar (Credits · Buy).

Imports are billed on measured footage

Imports cost 500 credits per hour of source footage, billed in 15-minute blocks (15-minute minimum). When Eddie can't know a file's length up front — cloud picks from Drive, Dropbox, Frame.io, iconik or LucidLink, and camera formats the browser can't probe — the import screen's cost meter says "cost TBD — based on footage length" instead of guessing. The exact cost is settled once the footage is measured during the import: if an estimate was held up front, over-estimates are refunded automatically and only the measured length is charged.

Every tool's cost is explicit

Most of what Eddie does from a prompt is free — cuts, trims, captions, titles and the rest cost nothing beyond the prompt itself. A few things do cost credits (music/voice generation, stabilization, Eddie analyzing and reviewing a render). If you tell Eddie a cost condition — "only if it's free," "ask me first if this costs anything," "how much will this be?" — it checks the price before doing any paid work and won't spend without your OK, naming what it skipped and what it would have cost.

If something fails, you're refunded automatically

If an Eddie AI task fails on our side — a render, an analysis, a generation — you get a plain-language notice in the project chat and your credits back, not silence and a missing balance. This also covers billing questions themselves: asking Eddie about your credits or bill, or asking it to fix its own recent mistake, doesn't cost anything.

Personal vs. workspace credits

• In your personal space, activity spends your own balance.
• In a workspace, everyone's activity spends the workspace's shared pool — see workspace visibility and spending.

Buying credits

Click Buy next to your credit balance — or go straight to the buy-credits page — and choose an amount. Buying from a team workspace's sidebar tops up that workspace's pool; the direct link buys for your personal space. Credits are shared across web, desktop and MCP clients — one account, one balance (or one workspace pool).

Running low

If a workspace runs out of credits, imports and prompts pause until the balance is topped up. Projects and edits aren't lost — everything resumes when credits are available.

Starting out

New accounts begin with 1,000 free credits — enough to import about two hours of footage and take Eddie through a full edit.

What's free during the beta

Cloud MP4 rendering is free during the beta, subject to a daily quota — see Render an MP4.