Customer testimonial
A short testimonial built on the problem, the experience and the result, in the customer's own words, with every claim kept exactly as they said it.
Made for: Marketing teams and agencies turning customer interviews into case-study videos.
What it needs
- Footage
- A customer interview
- Optional b-roll of the customer's team, workplace or your product in use
- Backgrounder
- The customer's name, title and company, and any approved results you want checked against what they say.
- Brand kit
- Recommended. Your logo and colors make the end card yours.
- You fill in
- Target length — a number from 0.5 to 5 minutes
- What should a viewer believe afterwards? — your own words
- Video shape — Landscape (16:9) / Vertical (9:16) / Square (1:1) / Portrait (4:5)
- Captions — On / Off
What Eddie does
- 1Find the storyEddie reads the interview and finds the problem, the turning point and the result.
- 2Keep claims intactIt keeps every number and qualification exactly as the customer said it.
- 3Build the cutIt builds a problem, experience, outcome edit to your target length.
- 4Brand itIt applies the Style, names the customer, and adds captions.
- 5ReviewIt places b-roll where it helps and shares a review link for sign-off.
The Style it uses
A crisp sans on deep navy cards with a sky-blue accent and quiet captions.
Titles, lower thirds, stats and captions use this Style. If your project has a brand kit, its font and colors win.
What it costs
90–470 credits a run
Worked out for a project with about 30 minutes of footage. A run is priced on the work Eddie does, so most runs land inside this range, and footage length changes it only a little.
- Importing that footage is separate: 125 credits, at 250 credits an hour. Footage already in the project is not charged again.
- Downloading the result as an MP4 is free for the first 10 each day, then 50 credits. An export to Premiere Pro, DaVinci Resolve or Final Cut Pro is 100 credits.
- Adding the recipe to your workspace is free.
The brief Eddie follows
This is the recipe's prompt. The parts in {curly brackets} are the blanks you fill in when you run it. You can edit the brief after you add the recipe to your workspace.
Customer testimonial
Build a {target_minutes}-minute customer testimonial from this project in {aspect_ratio}. Goal: {editorial_focus}. Structure it in three parts: the problem the customer had before, what working with the product was like, and the result they describe. Open with the line that states the result most clearly, then go back to the problem. End on a forward-looking line from the customer. Keep every claim, number and qualification exactly as spoken. Do not shorten a sentence in a way that makes a result sound bigger or more certain than the customer said. Build it with create_edit_result at the target length with natural pacing. Add a lower third with add_graphic for the customer's name, title and company. Use only names, titles, numbers and claims that are in the footage, my notes or the project's Backgrounder. If a name or title is uncertain, ask me before you put it on screen. Use b-roll from the project with add_brolls only where it shows the customer's team, workplace or the product in use. Captions: {captions}. If on, use add_captions with the minimal look. No music. Style: call set_style_pack with pack "pro-clear" as soon as the edit exists, before you place any title, lower third, stat or caption. Do not switch to another pack. When you finish, tell me the finished length against the target, list each item above as done or not done with the reason, and create a review link with share_review_link.